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CoreNexasCoreNexasERP CONTROL PLATFORM
العربيةRequest a focused demo
System guide

From first contact to daily operation

A practical illustrated path explaining how CoreNexas is requested, prepared, secured, configured and used by the team and management.

Hotel operation manualRequest a focused demoContact
Start from the CoreNexas portal
01

Start from the CoreNexas portal

The public portal explains the operating model and provides one clear path to request a tailored demo.

  • Review the operating scope
  • Choose a tailored demo
  • Keep the administration area restricted
Submit the establishment profile
02

Submit the establishment profile

Enter the establishment name, contact person, mobile number, city, room and branch count, preferred contact method and the main operational challenge.

  • Use accurate operating data
  • Describe the highest-priority pain point
  • Submit only through the official secure portal
Review and scenario preparation
03

Review and scenario preparation

The CoreNexas team reviews the request, identifies control priorities and prepares a focused scenario rather than a generic presentation.

  • Confirm departments and branches
  • Map current documents and approvals
  • Prioritize the first deployment scope
Receive secure access
04

Receive secure access

CoreNexas administration creates the customer workspace and sends its private access link only to the authorized customer contact.

  • Never publish private customer links
  • Use named user accounts
  • Keep the control center for CoreNexas administrators only
Configure the operating foundation
05

Configure the operating foundation

Create branches, warehouses, cashboxes, departments, users, roles, opening data and approval levels before live transactions begin.

  • Define responsibilities first
  • Apply least-privilege access
  • Review opening balances and master data
Run daily operations
06

Run daily operations

Reservations, rooms, POS, purchasing, inventory transfers, cash shifts and service requests are recorded from their operational screens.

  • Record each movement at source
  • Use shifts and handover controls
  • Avoid shared user accounts
Close inventory and cash correctly
07

Close inventory and cash correctly

Receiving, issuing, transfers, returns, damaged stock and cash closing are reviewed against documents and responsible users.

  • Investigate variances immediately
  • Require approval for sensitive actions
  • Attach each movement to its source document
Review finance and management reports
08

Review finance and management reports

Management follows revenue, balances, collections, stock exceptions, branch performance and audit trails from connected dashboards.

  • Review exceptions before totals
  • Compare branches and shifts
  • Follow unresolved approvals
Support, improve and expand
09

Support, improve and expand

After the pilot is stable, the team trains users, resolves observations and activates additional modules or branches in controlled phases.

  • Keep a named system owner
  • Document every approved change
  • Expand only after the current phase is stable
Illustrated hotel manual

Hotel operations: the complete practical cycle

Follow the operating order below. Each illustrated screen shows the information to review, the action to take and the control point before moving to the next stage.

ⓘ Illustrations explain the approved workflow. Field names may vary slightly according to each hotel configuration and user permissions.
Actual Preview daily dashboard
Actual Preview daily dashboard
01

Sign in and read the daily dashboard

Start every shift by checking arrivals, departures, occupancy, dirty rooms, open maintenance and unresolved balances.

  1. Sign in with your own user account.
  2. Select the correct property, business date and shift.
  3. Review alerts before entering transactions.
  4. Open the relevant task directly from its dashboard card.
Actual new-reservation screen
Actual new-reservation screen
02

Create and confirm a reservation

Record the guest, stay dates, room type, source, rate plan, adults, children and guarantee details.

  1. Search first to avoid duplicate guest profiles.
  2. Check availability for the full stay.
  3. Select the approved rate and booking source.
  4. Save, confirm and send the reservation reference.
Room selection and check-in controls
Room selection and check-in controls
03

Assign the room and check the guest in

Verify identity, reservation details, room readiness, deposit and accompanying guests before changing the stay to checked-in.

  1. Open today’s arrivals and select the reservation.
  2. Confirm the room is clean and inspected.
  3. Record ID details, companions and deposit.
  4. Assign the room, issue the key and complete check-in.
Actual guest folio, payment and checkout controls
Actual guest folio, payment and checkout controls
04

Manage the guest folio and services

Post room charges, additional services, discounts, payments and transfers to the correct guest folio.

  1. Open the guest folio from the occupied room.
  2. Review automatic room charges and taxes.
  3. Post services with date, department and reference.
  4. Collect or transfer payments and review the remaining balance.
Live room-status board
Live room-status board
Housekeeping task workflow
Housekeeping task workflow
05

Operate housekeeping and room status

Housekeeping follows dirty, cleaning, inspected, do-not-disturb and out-of-order rooms from one status board.

  1. Open the housekeeping board by floor or zone.
  2. Assign rooms to attendants.
  3. Update cleaning progress and minibar/linen notes.
  4. Supervisor inspects the room before marking it ready.
Maintenance work-order status screen
Maintenance work-order status screen
06

Register and close maintenance requests

Every fault becomes a work order with room, category, priority, owner, timestamps, material usage and closure evidence.

  1. Create the request from the room or maintenance screen.
  2. Set priority and assign the responsible technician.
  3. Record work, parts and downtime.
  4. Test the repair, attach the result and close the order.
Post a service to an occupied room
Post a service to an occupied room
Guest / direct-sale screen
Guest / direct-sale screen
Touch POS for Take Away orders
Touch POS for Take Away orders
Table sale linked to a restaurant table
Table sale linked to a restaurant table
07

Post restaurant and service charges

Restaurant, cafe, laundry and other outlets support guest/direct sales, Take Away, tables and approved room posting.

  1. Guest: select the correct guest/customer before saving the bill.
  2. Take Away: use Touch POS, add the items and collect the full payment.
  3. Tables: open the table by its number and keep the order linked to that table.
  4. Room posting: verify the occupied room and guest before posting the charge.
Purchasing and inventory operations
Purchasing and inventory operations
08

Control stock and departmental issues

Receiving, issuing, transfers, returns and damaged stock must carry an item, quantity, cost, source, destination and responsible user.

  1. Receive against a purchase or approved document.
  2. Issue stock to the requesting department.
  3. Use transfers for movement between stores.
  4. Count variances and submit sensitive adjustments for approval.
Room-content inspection before departure
Room-content inspection before departure
Final settlement and checkout confirmation
Final settlement and checkout confirmation
09

Review the bill and check the guest out

Before departure, confirm all departments have posted their charges and the guest balance is settled or transferred correctly.

  1. Open today’s departures and review the complete folio.
  2. Post missing charges and apply approved corrections.
  3. Collect the balance and issue the final invoice.
  4. Return the key, check out and change the room to dirty.
Cashier closingCoreNexas
CNX
Expected42,600
Counted42,600
Difference0
Cash18,300●
Cards21,800●
Room charges2,500●
10

Close the cashier shift and treasury

The cashier compares expected cash and payment methods with counted amounts, explains differences and hands over the shift.

  1. Stop new transactions at the agreed closing time.
  2. Count cash and reconcile card and digital payments.
  3. Record overage or shortage with explanation.
  4. Print the summary and complete the signed handover.
Operational and management reports
Operational and management reports
11

Review management reports and exceptions

Management follows occupancy, ADR, RevPAR, revenue, collections, room status, maintenance, cashier differences and audit trails.

  1. Start with exceptions and unresolved alerts.
  2. Compare actual results with budget and prior periods.
  3. Drill down from totals to source transactions.
  4. Assign corrective actions and follow them to closure.
Hotel administration and permission areas
Hotel administration and permission areas
12

Manage users, roles and approvals

Each employee receives only the screens, branches, stores, cashboxes and actions required for their job.

  1. Create a named user for each employee.
  2. Assign a role and scope by property and department.
  3. Separate entry, approval and cancellation powers.
  4. Review inactive users and permission changes regularly.
CoreNexas

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